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Return & Exchange Policy:
If your product becomes defective within the first thirty (30) days of the invoice date, you may return it for an exchange only. All non-defective exchanges are subject to a 15% of restocking fee. Before returning any item, you must contact our returns department from within thirty days of your invoice and we will provide you with return instructions and a RMA (Return Merchandise Authorization) number, the RMA no. Are only good for 12 days from the day of issue. Defective items may be returned for a same-item exchange only.
In order to process the exchange, your purchase must be returned with shipping prepaid. All items must be in "as-new" condition, in original packaging and, with all warranty cards, manuals and accessories. Any discrepancies could result in a delay or partial forfeiture of your credit. All non-defective returns for credit or exchange are subject to a 15% of restocking fee, and must be completed within 30 days of the invoice date. For all light products, please test product for factory defects prior to installation. Once an attempt of installation has been made, all light products are not exchangeable unless the item become defective. No cancellation, refund, or exchanges on special order item. www.hid-light.com will not be liable if you order the wrong product. We provide technical specification information so that you can make an educated buying decision.
For any shipment that is refused, you will automatically be charged $10.00 or 10%, whichever is greater (for international order we will charge 30% of the invoice price plus all shipping and duty we paid for the return product(s)), to cover costs associated with processing your order and return. Shipping costs are not refundable.  We will issue a exchange item for the product when your exchange meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error.

Damaged Products

If your product has been damaged in shipment, you must contact us within 24 hours of receipt. Please call us immediately at +1.408.661.2668.

Manufacturer's Warranty
After 30 days, all parts are covered only by the Manufacturer Warranty. Manufacturer warranties vary and are included with your product and should be reviewed carefully for additional information.
WWW.HID-LIGHT.COM provides a 30-day guarantee on the workmanship of products. After 30 days, any defect in the product must be addressed directly with the manufacturer. Please review the manufacturer information you receive with your new product to learn more about the manufacturer warranty.
Make sure the carrier you choose to send your package, requires a signature upon delivery(eg. UPS, Federal Express, or Certified U.S. Mail) This will protect you because we cannot be held accountable for the lost or misdirected mail.

Term of use
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. WWW.HID-LIGHT.COM reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, WWW.HID-LIGHT.COM shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. WWW.HID-LIGHT.COM shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, WWW.HID-LIGHT.COM shall immediately issue a credit to your credit card.

COPYRIGHTS
All materials appearing anywhere on the WWW.HID-LIGHT.COM Internet and related sites are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by WWW.HID-LIGHT.COM or by the original creator of the materials. None of the materials may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means without written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the WWW.HID-LIGHT.COM Internet or related site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

DISCLAIMER
Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to purchaser, upon receipt of goods. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have any questions, please inquire. Any and all liability is only for the products purchased.
All information, services, products, and materials contained in this site, including text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, WWW.HID-LIGHT.COM disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, WWW.HID-LIGHT.COM does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.
All HID lamps we sale are intended for use solely as auxiliary lighting. All HID lamps are not intended to be used for headlight purposes, nor are they certified for headlight usage. Lighting laws vary from state to state. WWW.HID-LIGHT.COM makes no representation or warranty, either expressed or implied, as to the legality of its products for street use on any vehicle or in any location. Most HID lamps & light bulbs are designed to improve visibility during nighttime motoring and inclement weather conditions. However, irresponsible use of any auxiliary light can be dangerous and illegal.
For all lighting modification parts are legal for racing vehicles which may never be used upon a highway. Persons in other states must check their local and state laws regarding use of our products WWW.HID-LIGHT.COM will not responsible on any legal issue on using the products.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. WWW.HID-LIGHT.COM reserves the right at any time after receipt of your order to accept or decline your order for any reason. WWW.HID-LIGHT.COM reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Sales Taxes
WWW.HID-LIGHT.COM shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.
 


Please contact us at:
HID Xenon Conversion Kit Specialist
Email :
hid@hid-light.com
Copyright (c) 2005 HID Xenon Conversion Specialist. All right reserved.